789ph Privacy Policy – How We Handle and Protect Your Personal Data

789ph ("789ph", "we", "us", "our") operates the online casino and sports betting platform available at 789ph.best. As a PAGCOR-licensed operator serving players across the Philippines, 789ph is both a data controller and data processor under the Philippines Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and the implementing rules and regulations issued by the National Privacy Commission ("NPC").

This Privacy Policy explains in plain language what personal data we collect from players and website visitors, the purposes for which we use that data, the conditions under which we may share it with third parties, how long we keep it, and what choices and rights you have with respect to your own information. We have written this policy specifically for our Filipino player base — we want you to be genuinely informed about how your data is handled, not just technically compliant with a legal document.

This Privacy Policy applies to the 789ph website, mobile-optimised interface, any associated applications, and all services — including casino games, sports betting markets, bingo rooms, and promotional programmes — delivered through the 789ph platform. It should be read alongside the Terms and Conditions and the Responsible Gaming guidelines, both of which form part of your overall agreement with 789ph.

The data controller responsible for your personal information collected through the 789ph platform is 789ph, operating under PAGCOR license with registered contact at support@789ph.best.

As data controller, 789ph determines the purposes and means of processing your personal data. Where 789ph engages third-party service providers to process data on its behalf — for example, payment processors, KYC verification services, or platform analytics providers — those parties act as data processors and are bound by data processing agreements that restrict their use of your information to the purposes specified by 789ph.

789ph collects the following categories of personal data, depending on how you interact with the platform:

Registration and Account Data

When you register a 789ph account, we collect:

Identity Verification (KYC) Data

To comply with PAGCOR licensing and anti-money laundering requirements, we may collect:

Financial Transaction Data

We record all deposit and withdrawal transactions, including payment method used, transaction amounts in Philippine pesos, timestamps, and reference numbers. We do not store full bank card numbers — only masked references.

Gaming Activity Data

We collect records of your betting and gaming activity on 789ph, including games played, wagers placed, outcomes, bonus participation, session duration, and responsible gaming tool usage.

Device and Technical Data

When you access 789ph we automatically collect IP address, device type, operating system, browser type and version, referring URL, and session timestamps. This information supports platform security and helps us detect fraud.

789ph collects personal data through the following channels and methods:

• Directly from you — when you complete the 789ph registration form, submit KYC documents, contact our support team, respond to surveys, or update your account profile.
• Automatically during platform use — through server logs, cookies, and similar technologies that record your device information, session activity, and navigation patterns on 789ph.
• From payment processors — when you make a deposit or withdrawal through GCash, Maya, BDO, BPI, or other payment partners, transaction confirmation data is passed to 789ph to credit or debit your account.
• From identity verification partners — where 789ph uses a third-party KYC provider to assist with document verification or liveness checks, that provider returns verification outcome data to 789ph.
• From fraud and AML screening tools — 789ph may run account details against sanctions lists, politically exposed persons databases, and fraud detection systems as required by our PAGCOR licensing obligations.

789ph does not purchase personal data lists from third-party data brokers or compile profiles from social media without your knowledge and consent.

789ph uses your personal data only for the purposes described below. We do not use data for purposes incompatible with those stated here without first seeking your consent.

• Account creation and operation — to set up and maintain your 789ph player account, authenticate your identity at login, and deliver the platform features you use.
• Payment processing — to process deposits and withdrawals in Philippine pesos through your chosen payment method and maintain accurate transaction records.
• Regulatory compliance — to fulfil PAGCOR licensing obligations, anti-money laundering requirements under Republic Act No. 9160 (AMLA), Know Your Customer obligations, and any other applicable Philippine law.
• Responsible gaming — to monitor gaming patterns, identify early warning signs of problematic play, enforce self-exclusion lists, apply deposit and session limits, and operate the tools described in our Responsible Gaming guidelines.
• Customer support — to respond to enquiries, resolve disputes, process complaints, and provide assistance through the 789ph support team.
• Platform security and fraud prevention — to detect and prevent unauthorised account access, bonus abuse, multi-accounting, and financial fraud on the 789ph platform.
• Service improvement and analytics — to understand how players use the platform, identify technical issues, and improve the 789ph experience over time. This processing uses aggregated and, where possible, anonymised data.
• Marketing communications (consent-based only) — to send you promotional offers, bonus notifications, and relevant updates from 789ph where you have opted in to receive such communications. You can withdraw this consent at any time.

Under the Philippines Data Privacy Act of 2012 and the NPC's implementing rules, 789ph relies on the following lawful bases for processing your personal data:

• Contractual necessity — processing required to perform the agreement between you and 789ph as set out in the Terms and Conditions (account operation, payment processing, game delivery).
• Legal obligation — processing necessary to comply with Philippine law, including PAGCOR licensing conditions, AMLA requirements, and tax reporting obligations.
• Legitimate interests — processing carried out to pursue 789ph's legitimate business interests, such as fraud prevention, platform security, and service improvement, where those interests are not overridden by your data protection rights.
• Consent — processing based on your freely given, specific, and informed consent — primarily for marketing communications and optional features. You may withdraw consent at any time without affecting the lawfulness of prior processing.

789ph uses cookies and similar technologies to operate and improve the platform. A cookie is a small text file stored on your device when you visit a website. We use the following types:

Strictly Necessary Cookies

These cookies are essential for the 789ph platform to function. They maintain your login session, remember your language preference, and enable secure payment flows. You cannot opt out of strictly necessary cookies while continuing to use the platform.

Functional Cookies

These remember your preferences — such as display settings, last-played game category, or responsible gaming reminder intervals — to provide a more personalised experience on 789ph. You can disable these, but some features may be reduced.

Analytics Cookies

789ph uses aggregated analytics data to understand how players navigate the platform, which features are most used, and where technical problems may occur. This analysis uses session-level data and does not identify individual players by name.

Your Cookie Choices

You can manage cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling certain cookies may affect your ability to log in or use certain features of 789ph correctly.

789ph does not sell your personal data to any third party. We share data only as described below, and only to the extent necessary for the stated purpose:

• Payment service providers — GCash, Maya, BDO, BPI, UnionBank, Visa, Mastercard, and other payment partners receive only the transactional information needed to process your deposit or withdrawal.
• KYC and identity verification providers — third-party providers that assist with document verification, liveness detection, or sanctions screening receive the specific identification data needed for that verification and are contractually prohibited from using it for any other purpose.
• Game software providers — JILI and other certified game providers may receive your account ID and session token to deliver game content. They do not receive your full personal profile.
• PAGCOR and regulatory authorities — 789ph is required by our operating license to submit transaction reports, player activity data, and certain account information to PAGCOR as part of regulatory oversight. This is a legal obligation and does not require your separate consent.
• Law enforcement and courts — 789ph will disclose personal data when required to do so by a valid court order, subpoena, or lawful request from a Philippine law enforcement authority or the NPC.
• Professional advisers — lawyers, accountants, and auditors engaged by 789ph may access personal data under strict confidentiality obligations where necessary to provide their professional services.
• Business successors — in the event of a corporate restructuring, merger, or acquisition, player data may be transferred to a successor entity that assumes 789ph's licensing obligations, subject to the same privacy protections.

789ph retains your personal data for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:

After the applicable retention period, 789ph securely deletes or anonymises your personal data so it can no longer be linked to you as an individual. Where anonymised data is retained for statistical analysis, it cannot be used to re-identify you.

Protecting your personal data is a core responsibility for 789ph, not a secondary concern. We implement a range of technical and organisational security measures appropriate to the sensitivity of the data we hold:

Despite these measures, no internet-connected system is completely immune to security risks. In the event of a personal data breach that is likely to harm your rights or interests, 789ph will notify you and the National Privacy Commission within the timeframes required by the DPA Implementing Rules and Regulations.

Under the Philippines Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 789ph. You can exercise any of these rights by contacting our Data Protection Officer at support@789ph.best:

789ph will acknowledge your request within 3 business days and aim to respond fully within 30 calendar days. In complex cases we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

789ph is an online gaming platform intended solely for adults aged 21 years and above. We do not knowingly collect personal data from individuals below the minimum age requirement. If 789ph becomes aware that a minor has registered an account or provided personal data, that account will be immediately suspended, all data will be securely deleted, and any deposited funds will be returned to the originating payment account.

If you are a parent or guardian and believe that a minor in your care has registered on 789ph, please contact us immediately at support@789ph.best so we can take prompt action.

789ph sends promotional communications — including bonus offers, free bet notifications, new game announcements, and special event promotions — only to players who have opted in to receive them. When you register on 789ph, you can choose which communication channels to opt into (email, SMS, push notifications).

You can update your marketing preferences at any time through your 789ph account settings or by contacting support. Opting out of marketing will not affect your access to the platform, your account functionality, or any active promotional entitlements already credited to your account.

789ph reviews this Privacy Policy periodically and may update it to reflect changes in our practices, the services we offer, or applicable Philippine law. When we make material changes to this policy, we will notify registered players through the email address on file and/or through a notice on the 789ph platform before the changes take effect.

Minor updates — such as clarifications of existing language that do not alter the substance of how we process your data — will be published with an updated "Last Updated" date at the top of this page without individual notification. It is your responsibility to review this policy from time to time to stay informed of any updates.

Continued use of the 789ph platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the revised policy.

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 789ph, please reach out through the following channel:

If you are not satisfied with our response or believe that 789ph has failed to handle your personal data in accordance with the DPA, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC). The NPC's contact details and complaint procedures are available on the official NPC website.

For general account support, game queries, payment questions, or responsible gaming assistance, the 789ph support team is available 24 hours a day, 7 days a week via live chat inside the platform or at support@789ph.best. Our Filipino-speaking agents are always ready to help kabayan.